» CALL WAITING:  Signals you when someone else is calling you when you are using your telephone. You will hear a beep tone. The calling party hears only normal ringing.

1. If you hear a beep and want to end the first call, hang up. Your telephone will immediately ring with the second call.
2. If you want to "hold" the first call and answer the second, press and release the receiver button quickly. (If your phone is equipped with a FLASH button, use that instead.) The first call will be placed on "hold" and you will be connected to the second call.
3. To return to the first call, press and release the receiver (or FLASH) button again. You can switch back and forth between the two calls as often as you want.

BEFORE MAKING A CALL

1. From a rotary dial phone, dial 1170 and wait for dial tone. On a touch-tone phone, press *70, then wait for dial tone.
2. Dial the number you wish to call.

» THREE-WAY CALLING: Allows you to add a third party to your existing conversation. Three-way Calling can be used whether you have received or placed the first call.

» SPEED CALLING: This service lets you call frequently called numbers by dialing only one or two digits. Speed Calling is available in either 8 or 30 number capacities. These numbers can be local or long distance.

SPEED CALLING 8 - PROGRAMMING

1. Select a one-digit code (2 thru 9)
2. On a rotary phone, dial 1174 or on a touch-tone phone, press *74. Listen for dial tone.
3. Dial the code you selected immediately followed by the phone number as you would normally dial it. Be sure to include 1 + the Area Code of any long distance numbers. Then press the # button. (With a rotary phone, replace pressing the # button with a 4-second pause.) Two beeps will confirm your entry.

To call numbers selected for Speed Calling, simply dial 11 followed by the one or two digit code on a rotary phone, or * followed by the one or two digit code on a touch-tone phone.

Follow Steps 1-3 above. A new number automatically replaces the old.

NOTE: Keep a current list of your Speed Calling numbers near all of your telephones.
 

» CALL RETURN (*69): Enables you to call your last caller. If you have Call Waiting on your line and choose not to answer it, you may use this feature to call back that caller who beeped in.

1. If you have a rotary phone, dial 1169. From a touch tone phone, press *69.
2. Listen for a recording to tell you which number called and then choose whether or not you would like to place a call to that number.*
3. If you would like to place the call press or dial "1". If you do not want to return the call, hang up.

» REPEAT DIAL: When you place a call and receive a busy signal, this service commands your telephone to continuously dial the busy number for up to 30 minutes until it gets through. You only have to dial the first time.

1. If you have a rotary phone, dial 1166. From a touch tone phone, press *66.
2. Your phone will continuously dial the busy number for 30 minutes. (After 30 minutes, you will need to reactivate the service.)
3. When the line becomes available, you will be notified by a special ring. As soon as you pick up the receiver, your call will be placed automatically.
4. You may use your phone to place and receive calls while this service is activated. You may have this service activated to more than one number at a time.

» CALL TRANSFER**:  Allows you to transfer a call to another person or add a third party to an existing conversation.

1. Press and release the receiver button (or FLASH button, if your phone is so equipped) to place your call on "hold". You will hear three beeps, then dial tone.
2. Dial the third person to whom you want to transfer the call. (Speed calling codes may be used.)
3. When this person answers you may hold a private conversation before making the connection between the two people. If you cannot complete the call to the third person, press the receiver (or FLASH) button twice to get back to the person you have on "hold".
4. To connect the two and disconnect yourself, simply hang up.
5. To form a three-way call, press and release the receiver (or FLASH) button. All three parties will be on the line. You may drop out of the conversation at any time simply by hanging up and the other two parties will still be connected. Either party may drop out and leave you connected to the other. To drop the third party, press the receiver (or FLASH) button and you will be left with only the first party.

» HOME INTERCOM:  Allows you to ring all extensions on your telephone line and speak with anyone who picks up the extension. This feature is automatically included on your phone at no charge.
 

» CALL TRACING*:  Enables you to trace a nuisance or harassing phone call through telephone company switching equipment. This ability requires the subscriber to file a complaint with a law enforcement agency.

1. After you receive a nuisance call, hang up and then immediately pick up your receiver.
2. Listen for dial tone..
3. On a rotary phone , dial 1157. Press *57 on a touch tone phone.
4. You will hear an announcement telling you whether the call was able to be traced or not.
5. If the call was traceable, call the telephone office and they will release the information to the appropriate law enforcement agencies.